Here's what I do:
- I "sight-read" software and figure out what it does from the point of view of an expert user.
- I get up to speed on the product on the first day - with or without documentation.
- I produce actionable results every day, either defect reports or usability recommendations.
- I'm an engineer and a developer. I know the terminology and development process details.
- I can infer most of what the product (or interface) does from the UI.
- I know how to talk to developers and explain what's wrong on their terms.
- I produce detailed reports with complete steps to reproduce every problem.
- I'm very thorough and explore all possibilities to find obscure problems and inconsistencies.
- I recommend ways to make the product or interface more efficient, reliable, and friendly.
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